Privacy Policy

HealthCare Global Enterprises Limited and its subsidiaries, hereinafter referred to as ‘HCG,’ are committed to respecting your privacy and choices while using our website. The statement highlights our privacy practices regarding Personal Information that we hold about you.

In general, you can visit HCG’s website without telling us who you are and without revealing any information about yourself. There are times, however, when we may need information from you.

HCG does not share personal information about you with non-affiliated companies except (a) to provide services you’ve requested; (b) when we have your permission; or (c) under the following circumstances:

  • We provide the information to trusted entities who work on behalf of or with HCG under strict confidentiality agreements. These entities may use your personal information to help HCG communicate with you about our services and offers. However, these companies do not have any independent right to further share or disseminate this information;
  • We respond to court orders or legal processes or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share the information in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  • We believe it is necessary to share the information in order to protect or enforce HCG’s rights, usage terms, intellectual or physical property or for the safety of HCG or associated parties.
  • We may share information about you if HCG is acquired by or merged with another company.

You may choose to give us personal information such as your name and address or e-mail identification address (‘ID’) that may be needed, to provide you with the required information or support. We intend to protect the quality and integrity of your personally identifiable information. HCG will not be liable for any unsolicited information provided by you.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender.

HCG’s website is not directed at or targeted at children. No one who has not reached the age of thirteen may use the websites unless supervised by an adult.

Confidentiality and Security

  1. Scope and Third-Party Websites This Privacy Policy applies to the Websites, App, and Services owned and operated by HCG. Please note that HCG does not control the privacy practices or policies of third-party websites that may be displayed as search results or linked from within our Services. These third-party sites may collect personal information, place cookies, or perform other data collection activities for which HCG is not responsible. HCG does not endorse these websites or guarantee the accuracy, integrity, or quality of their content. Visiting third-party websites linked to our Services is done at your own risk, and we encourage you to review their privacy policies.
  2. Payment Information For Services that require payment, HCG may collect credit card, debit card, net banking, or other online payment information from Users. This information is used for billing and payment purposes, and may be disclosed to third parties as necessary to complete the payment process. User verification and authentication for credit information are handled through third-party payment gateways. These transactions occur on secure sites with encryption technology. However, please be aware that internet technology is not completely immune to risks, so exercise discretion when using online payment methods.
  3. Collection of User Information When you visit the Website or use our Services, we automatically receive certain information such as the URL of the site you came from, your IP address, your computer/device operating system, web browser type, email patterns, and ISP name. This information is used to analyze overall trends and improve our Services. While we may have access to the linkage between your IP address and personally identifiable information, we do not share it with third parties. However, we may share aggregate, non-personally identifiable information with advertisers, sponsors, investors, strategic partners, and others to support our business growth.
  4. Use of Cookies Our Website and App may use cookies to store non-sensitive data for technical administration, research and development, and user administration purposes. Authorized third parties may also place or recognize unique cookies on your browser for serving advertisements or optimizing services. These cookies do not store personal information.
  5. Account Creation and Optional Information To access all features and benefits of our Website or App, you must create an account and voluntarily upon having understood need of providing such information shall agree to giveprovide personal information such as your name, email address, address, date of birth, gender, phone number, and password if necessary. We may may also request additional optional information in the future to customize our Services and deliver personalized content. By completing the registration process, you consent tovoluntarily without force or coercion to the use of your information as outlined in this Privacy Policy.
  6. User-Generated Content Our Services may enable you to communicate with other Users or post information accessible by others. Please be aware that these Users, including moderators or administrators, are not authorized representatives of HCG, and their opinions or statements do not necessarily reflect those of HCG. We disclaim any liability for reliance on or misuse of information shared by Users or visitors.
  7. Surveys and Feedback We may periodically ask Users to complete surveys to gather feedback on their experiences with our Services. These surveys may request demographic information, and the data collected may be used for evaluation and quality improvement purposes. We may store demographic information and web log data for future evaluation and improvement activities.
  8. Social Media and Geolocation Our Websites and App may include social media features, such as the Facebook button. These features may collect your IP address and set cookies to enable their proper functioning. Your interactions with these features are governed by the privacy statements of the respective companies. Additionally, with your permission, we may use the geolocation feature of your mobile device or similar device feature to enhance your experience. HCG does not share your location information with any third parties, and you can opt out of location-based services by adjusting the relevant settings on your device.
  9. Information Sources HCG does not collect information about Website visitors from external sources, except for the purposes of User registration as agreed upon in the terms of use. This collection, storage, and disclosure of information are necessary for HCG to provide effective Services.

Please read this revised Privacy Policy carefully and feel free to contact us if you have any questions or concerns regarding your privacy and data protection.

Cookies and Other Technologies

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. To illustrate, we keep track of the domains from which people visit and also measure visitor activity on the HCG website; however, we do so in ways that keep the information of the visitor anonymous.

HCG or its affiliates may use this data to analyse trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns.

None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page. Alternatively, you can set your browser to intimate upon receiving a cookie. You may accordingly decide to opt-out.


HCG may, if you so choose, send direct mailers to you at the address given by you.

Anti-Spam Policy

HCG recognises the receipt, transmission or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimise the transmission and effect of spam emails in our computing environment. All emails received by HCG are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, HCG hopes to minimise the effect of spam emails. HCG reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action.

Contact Us

Any grievance or complaint, in relation to the processing of information, should be sent to HCG in writing to the following contact email ID. Grievance shall be redressed as expeditiously as possible.

E-mail: [email protected]

Updates to This Privacy Statement

HCG may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website. But our commitment to protect the privacy of website users will continue to remain.